Last updated: 18 October 2026
Paid Mr.Speech subscriptions and extra-usage credits are sold and supplied by Xtended Services Group, Inc., 701 Market St, Suite 110-1877, St. Louis, MO 63101, United States, as the authorised temporary commercial operator responsible for these paid contracts, billing and refunds. Mr.Speech's intellectual property remains with Ullin Noe Yanou; this arrangement does not transfer ownership of the software or brand. Contact: support@mrspeech.app. Website publisher details are in the Impressum; data-protection roles are described in the Privacy Policy.
By installing, accessing, or using Mr.Speech, you agree to these Terms. If you do not agree, do not use Mr.Speech. If you use Mr.Speech on behalf of an organisation, you confirm you have authority to bind it. If a separate written agreement applies to your use, that agreement controls where it conflicts with these Terms.
You must have the legal capacity to enter a binding agreement. Where the law requires the consent of a holder of parental responsibility for online services, you must have that consent. In the EU, our online services are not directed to children under 16 without such consent.
Some features require an account. You agree to provide accurate account information, keep your credentials secure, and notify us at support@mrspeech.app if you believe your account has been compromised. Sign-in is handled by our identity provider; we do not store your password.
If you connect an optional third-party account, such as Google Calendar, you authorise Mr.Speech and its service providers to access the data covered by the permissions shown during the provider's consent flow solely to provide the requested integration. The third party's own terms and privacy policy also apply. The integration may stop working if you revoke access, credentials expire, the provider changes or discontinues its service, or an administrator restricts access.
We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use Mr.Speech for its intended purpose, subject to these Terms. You may not copy, resell, reverse-engineer (except where permitted by mandatory law), or circumvent technical limits of the app.
You agree not to use Mr.Speech to break the law, infringe others' rights, transmit malware, attempt to gain unauthorised access, or abuse the cloud features (for example by circumventing quotas). You are responsible for your content and for having the right to process it — including, where you record meetings, a lawful basis to record and to inform other participants (see the Privacy Policy, §5).
You keep all rights to your content (audio, transcripts, notes). We do not claim ownership and do not use your content to train our own models. You grant us only the limited, technical permissions needed to provide the features you use (for example, transmitting audio to a transcription provider when you choose cloud transcription).
The desktop app is free for local use. During the active beta, cloud features may be provided free of charge and may be changed, limited, or discontinued as the beta evolves. If and when paid plans are offered, the price, billing cycle, included quotas, and renewal terms will be shown clearly before you purchase, in euro (EUR), including applicable VAT where charged. Paid subscriptions renew for the stated period unless cancelled before renewal.
Voluntary refund offer. We offer a full refund of a subscription payment requested within 14 days of that payment if no paid cloud dictation, meeting transcription or AI service has been used for the period covered by that payment. Eligibility is verified against service usage and pending usage. Extra-usage credit purchases are not refundable under this voluntary offer. Statutory withdrawal and defect rights, and correction of billing errors, remain unaffected. Send requests to support@mrspeech.app or through the available in-app billing help.
This section applies to paid consumer contracts and is separate from our voluntary refund offer.
Right of withdrawal. You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day of the conclusion of the contract. To exercise it, inform Xtended Services Group, Inc., at the postal address below or support@mrspeech.app, by a clear statement (e.g., a letter or email). No particular form is required. To meet the deadline, it is sufficient to send your communication before the period expires.
Effects of withdrawal. If you withdraw, we will reimburse all payments received from you without undue delay and within 14 days, using the same means of payment you used, unless expressly agreed otherwise; no fees will be charged for the reimbursement.
Services during the withdrawal period. Using meeting time, dictation or AI features does not by itself remove your statutory right of withdrawal. Any proportionate payment for services provided during that period, or exception to withdrawal, applies only where all mandatory legal conditions are met, including any required express request, consent and information. Statutory requests are assessed separately from the voluntary unused-service offer.
Where to send a withdrawal.
Xtended Services Group, Inc., 701 Market St, Suite 110-1877, St. Louis, MO 63101, United States — support@mrspeech.app
Optional withdrawal form. You may use the following text, but do not have to:
I/We hereby withdraw from my/our contract for [service], ordered on [date]. Consumer name(s) and address: [name and address]. Date: [date]. Signature(s), only if submitted on paper: [signature].
Mr.Speech is provided with reasonable care, but speech recognition, diarization, summaries, AI rewrites, and other generated output can be incomplete or wrong. Do not rely on Mr.Speech as the sole source for legal, medical, financial, safety-critical, employment, or other professional decisions; you are responsible for reviewing output before using or sharing it. Your statutory warranty rights (gesetzliche Gewährleistung) for any paid product are not excluded or limited by this section.
We are liable without limitation for damages arising from injury to life, body, or health caused by our negligent or intentional breach, and for other damages caused by our intent or gross negligence, as well as under the German Product Liability Act (Produkthaftungsgesetz) and to the extent we have given a guarantee.
For the slightly negligent breach of an essential contractual obligation (a "cardinal obligation" — one whose fulfilment makes proper performance of the contract possible and on whose observance you may regularly rely), our liability is limited to the foreseeable damage typical for this type of contract.
Any further liability for slight negligence is excluded. This does not affect any mandatory consumer rights that cannot be limited by agreement.
If you use Mr.Speech for business or on behalf of an organisation, you agree to defend and indemnify us from claims, damages, losses, liabilities, and expenses arising from your content, your use of Mr.Speech, or your breach of these Terms, except to the extent caused by our own unlawful conduct. This clause does not apply to consumers.
We may update, change, or discontinue features, particularly during the beta. We will not materially degrade a paid feature you are entitled to without appropriate notice and, where required, a right to terminate.
You may stop using Mr.Speech at any time and may request account deletion as described in the Privacy Policy. We may suspend or terminate access if you materially breach these Terms, if a subscription is unpaid, if required by law, or if necessary to protect Mr.Speech, its users, or third parties. After termination, your licence to paid or account-based features ends; local data on your device is not deleted automatically; cloud data is handled as described in the Privacy Policy.
These Terms are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of your country of habitual residence.
Before any formal dispute, both sides agree to try to resolve the issue informally by emailing support@mrspeech.app and allowing a reasonable opportunity to respond.
The EU Online Dispute Resolution platform was discontinued on 20 July 2025 and is no longer available. We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG). EU consumers retain all mandatory rights and may consult national consumer-protection or redress bodies where applicable.
We may update these Terms from time to time. We will update the date above and, for material changes, provide reasonable notice through the app, website, or email. For free use, continued use after changes take effect means you accept them. For paid ongoing contracts, material changes will not take effect without appropriate notice and, where legally required, your consent or a right to terminate.
General support: support@mrspeech.app Privacy and data rights: privacy@mrspeech.app Postal address for paid contracts: Xtended Services Group, Inc., 701 Market St, Suite 110-1877, St. Louis, MO 63101, United States.
